Employee learning App UI
Chapter Vitamins is a tech firm based out of Gurgaon, India that whitelabels and customizes it’s proprietary app for various clients, who use it train and teach their employees. It’s gamified to a small degree, with employees earning points/coins for every topic they learn and course they finish, as assigned by their employer.
I worked with them to re-design their app, bringing it up to date with modern design language as well as solve for various User experience and interface issues.
Existing App Audit
The very first step of the process was to do an audit of the existing app. The following problem areas were recognized:
- The ill-designed navigation repeats the same content multiple times, navigating the user through various inefficient ways to the same end content.
- The visual design of the app needed a serious overhaul.
- The typography system was non-existent, so a new system needed to be designed.
- User flow needed a clear objective, which was not done well in the existing app.
- The onboarding process didn’t help onboard the user, leading to confusion in first time users.
Seen below are the slides from the questionnaire session with the client on the existing screens.
Wireframing and User flow
After having clarity on the problems areas to address in the app design, I first made a detailed wireframe of the whole app structure, clearly charting out the user flow pathways as well as establishing hierarchy of various elements and giving a consistent structure to the app. Some notable interventions were:
- Introduction of a persistent bottom navigation bar to help the user go around the app efficiently.
- Establishment of typographical and visual element hierarchy
- Deploying a card based design system to help keep it modular and easily adaptable to various clients.
- Overhauled search experience and leaderboard design.
Initial explorations with Motion UI
After having approvals on the wireframe for the app, I designed some of the screens in the app based on the wireframe. I also designed motion based UI animations on the screens to give a sense of context and transition between various screens. This also gave the client an understanding of how the app works in various sections.
App final UI, New User
Based on the discussion on the Motion UI of some of the app screens, the client suggested to split the user flow in two parts. Part 1 is where a new user signs up on the app and the organisation gives a gamified, pre-defined learning experience to the new user. This flow doesn’t require a lot of navigation around the app, but pushes the user to finish this initial exercise before the whole app can be opened up for them.
Another change was in the visual style of the app. Chapter vitamins whitelabels this app to various other companies, adapting it to different themes and concepts. One of the popular ones is the ‘Space theme’, upon which this version was to be built from now onwards. So I designed the illustrations, colours etc. based on the same.
App final UI, Existing User
Once the user has been through the orientation flow, they are introduced to the full, detailed app where they can do all the other courses that their company has planned for them. Seen below are the screens for this ‘existing user flow’.